Something Else

Promotions Matters

• Current Promotions
• Current Promotions (CIS)
• Past Promotions
• Past Promotions (CIS)
• Referral Program

Mobile Plan Matters

• Which mobile network is VIVIFI on?
• Requirements to sign up for VIVIFI plan
• Terms & Conditions
• Change of VIVIFI Mobile Plans
• Transfer of Ownership
• Changing from physical SIM to eSIM

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Mobile Number Matters

• Change of mobile number
• Can I do a Temporary Suspension of my mobile line?
• Can I swap VIVIFI Me with a VIVIFI Us lines
• I need a Caller Non-Display
• Incorrect mobile number display on iPhone

Calls and SMS

• Unable to send shortcode sms
• Unable to receive incoming calls
• Identifying possible scam calls
• Unable to receive OTP

Hotspot

• Personal / Mobile Hotspot

Troubleshooting

• No Data?
• Clear your browser cache and cookies

Security

• Security and You
• SMS Registry
• Block Incoming International (IDD) Calls / SMS
• Suspension of mobile number due to lost SIM / fraud use

VIVIFI x Partner Collaborations

• OX-SEE Watch Purchase T&Cs