If I have different entitlements for my VIVIFI plan, which entitlement will be consumed first?
For customers who have purchased Boosters or are currently given promo entitlements, the consumption will be in this order:
1. Promo entitlement (if any)
2. One-time add-on (if any)
3. Monthly recurring add-on (if any)
4. Base plan entitlement
For example, if you are on VIVIFI Share plan and have made a one-time purchase of Booster 10GB, your data usage will be deducted from the promo data first (eg. Promo 20GB, Promo - BDAY10GB). And once the promo data has been depleted, the data usage will be deducted from Booster 10GB add-on. Since there is no monthly recurring add-on, the next deduction for data usage will be made from the base plan entitlement.
Please note that for VIVIFI Share users, the Boosters purchased for a specific mobile number cannot be shared with other numbers within the same VIVIFI Share group. If a Booster has been purchased for just one number within the Share group, the Booster can only be used by that particular number.