Number porting process (MNP) for new VIVIFI customers
IMPORTANT :
(1) Check if your number porting status is SUBMITTED.
(2) Activate your VIVIFI SIM Card
After that, number porting request will be triggered.
Request submitted |
When will number port take place? |
| Before 6.30pm on working weekday | 11pm to 4am |
|
After 6.30pm Or During weekends Or Public Holidays |
Next working day between 11pm to 4am |
To check your number porting status:
- Log in to your VIVIFI account and click on Manage > Number Porting.
- Status must be "Submitted". Click here for guide on request submission.
- Number porting will only be triggered if status is "Submitted" AND SIM card has been activated.
- Submitting The Mobile Number Porting (MNP) Request
What to do next:
SIM activation for Singpass sign-up
SIM activation for manual sign-up
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Port-in From Corporate Mobile Plan