SIM Card activation?
I have signed up for my VIVIFI line
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Using Singpass Physical SIM users: 1. Activate it online at activate.vivifi.me. You will need to scan the barcode printed on the SIM.
eSIM users: 1. Activate the eSIM online at activate.vivifi.me. 2. Log in to your VIVIFI account and click on Manage > SIM Management to view the eSIM QR.
More info on physical SIM/eSIM activation here. More info on viewing eSIM QR here. Guide on setting up eSIM on device.
iPhone users: If you are using an iPhone and are porting in your mobile number from another telco, you are advised to insert your SIM into your device/ install the eSIM only after port-in has been completed successfully for your device to correctly display the port-in number. Click here for more info. |
I have requested for
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Number Porting - Log in to VIVIFI account. Select Manage > Number Porting. Status must be "Submitted" for the number to be ported in successfully. More info here. - Porting in existing Corporate Mobile Plan? - Porting will only be triggered after you have submitted the Mobile Number Porting (MNP) request and your new VIVIFI SIM has been activated. |
No Number Porting You may start enjoying your new VIVIFI plan once your SIM has been activated.
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Pro-ration & Billing
Entitlements will be pro-rated during the month of SIM activation. The monthly subscription fee will also be pro-rated. Learn more about pro-ration and billing matters here.
I just need to know something else:
Which SIM service do I choose when SIM is inserted?
How are the charges calculated for the first month?
Are the entitlements pro-rated for the month of sign-up?
How do I check my usage balances?
How can I add VIVIFI Account login to the homescreen of my device?