Going for a holiday?
Do remember to turn on your Global Roaming before flying. This option allows you to connect to operators overseas. With this connection, you can receive sms and calls, make local calls in the country you visit and send outgoing sms to local numbers. If you have purchased a VIVIFI Go roaming data pack, you will also be able to use data in that country.
If Global Roaming is turned off, you will not get any mobile signal in the foreign country.
How to enable Global Roaming?
Please log in to vivifi.me account.
Select Manage => Roaming.
Select the Mobile number that you want to roam with and click on View/Edit button under "Action".
If the Global Roaming option is turned off, toggle to turn it on and submit the request.
If Global Roaming has been turned on successfully, it will be reflected in the row corresponding to the mobile number.
Please note: to call/sms home or to another third country, please turn on IDD option in the IDD menu.
Related Pages
Purchase VIVIFI Go data pack for data usage overseas
Select Roaming Partner Network on Arrival
Check VIVIFI Go data pack balance