Steps to get a SIM Card replacement
- Drop us an email at help@vivifi.me . Tell us
- The reason for SIM Card replacement
- An address to deliver the SIM Card to you
- We will suspend your service if your mobile phone has been lost.
- We will post your new SIM Card to you.
- Check your Letter Box in 1-3 working days.
- There is a one-time charge of $21.40 (inclusive of GST) for SIM Card replacement.
Upon receiving your SIM Card
- Once you have received the replacement SIM Card , email help@vivifi.me with
- a image of the SIM card showing the card number and
- the last 4 digit of your NRIC.
- We will activate your card.
