How to buy VIVIFI Plan?
Step 1 - Register for an account
If you do not have an account with VIVIFI, click "Register" at the Login / Register screen.
Step 2 - Log in to your account
Enter your email and password and click on "LOG IN".
Step 3 - Select VIVIFI Share plan
Click on "VIVIFI Share" plan.
Step 4 - Select the mobile number for your first mobile line
You may choose to get a new number.
OR You may choose to port-in existing POSTPAID number.
Step 5 - Decide if you need additional mobile lines
Select the number of additional mobile lines required and get a new number or port-in existing Postpaid number for each additional mobile line. For example, you may choose to select a new number for additional mobile line 1 and port-in existing Postpaid number for additional line 2.
Step 6 - Fill in your account information
Input your name as appears on your ID.
Input your date of birth as appears on your ID.
Please provide a contact number so that our SIM Card delivery can contact you.
Step 7 - Provide information on your photo ID
Input your ID Type and Number.
FIN refers to Foreign Identification Number. Choose this option if you do not have a Singapore NRIC.
Upload clear pictures of the Front and Back of your Photo ID.
Picture must in gif, jpg, jpeg, or png format, not exceeding 3MB.
Step 8 - Select your preferred mode of delivery
You may choose Home Delivery to have your VIVIFI SIM delivered to you or Self-Collection if you would like to collect it yourself.
You may check the self-collection schedule here.
Note: Self-Collection is currently unavailable due to COVID-19. You may choose the free Postal Mail option instead. Click here for more information on Postal Mail delivery option.
Step 9 - Input delivery address
If you have selected Home Delivery, please provide an address for delivery.
First, input your postal code to have your address auto-filled.
Next, enter your unit number.
Please enter your delivery address manually if it did not get auto-filled.
If you have selected to do a Self-Collection, you will not need to fill in the details for this section.
Step 10 - Provide your billing address
If you have selected Home Delivery, you may use your delivery address as your billing address. Otherwise, please provide your billing address.
If you have selected to do a Self-Collection, you'll need to provide your billing address.
First, input your postal code to have your address auto-filled.
Next, enter your unit number.
Please enter your billing address manually if it did not get auto-filled.
Step 11 - Verify your entries
You are almost there.
Please review the information
- Customer information
- Order Information
- Delivery Information
- Payment Charges
Edit if required.
Step 12 - Enter Promotion Code
Enter any Promotion Code that you have obtained.
Tick the checkbox to give us your consent for payment matters.
Step 13 - Provide Card Information
Lastly, please provide your Card Information for payment.
