Note: Charges listed on this page are based on 8% GST.
When signing up for a new VIVIFI plan, you may either opt to sign up using Singpass or by filling up the form manually.
Below are the main differences between these 2 sign-up methods.
Singpass | Manual Form | |
Personal details for plan sign-up |
- Available details are retrieved from MyInfo and pre-populated. - No upload of ID image required. |
- Details need to be entered manually. - Upload of ID image required. |
Delivery Options |
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ID verification |
- You do not need to be around during SIM card delivery for ID verification since your details are retrieved from a trusted source. |
- Home Delivery: You will need to personally present your original NRIC/FIN card as it needs to be verified. If you need a proxy to receive/collect the SIM on your behalf, the proxy will need to present the Letter of Authorization, Order ID, your original NRIC/FIN card and proxy's original NRIC/FIN card. - Postal Mail: You will need your original NRIC/FIN card for verification. |
SIM card activation |
- After you have received your SIM card, you may activate it online at activate.vivifi.me anytime within 30 days from SIM order date. More info here. |
- You will not be able to activate your SIM card online. - Home Delivery: Your SIM will be automatically activated within 4 hours of SIM card delivery. - Postal Mail: Send SIM activation request to VIVIFI. SIM card will be activated within 4 hours after you have been contacted by VIVIFI staff. Refer to the email or scan the QR on the envelope from VIVIFI for details on SIM activation. |