Step 1 - Log in to VIVIFI portal
- Log in to your vivifi.me account.
- Enter your email address and password and click on "Log In".
Step 2 - Select VIVIFI Booster
- Click on Manage.
- Select "VIVIFI Booster".
Step 3 - Select mobile number
- If you have more than one mobile line under your account (for VIVIFI Share plan subscribers), select the mobile line that you would like to purchase the Booster for by clicking on the "View/Edit" button in the corresponding row.
Step 4 - Purchase the Booster
- Select the Booster option that you would like to purchase and toggle to the right to indicate purchase. Please note that the available Booster options will vary for different plans.
- Click on "Submit" button.
- Select if you would like to receive the OTP via email (registered email for that VIVIFI account) or SMS. Click on "Next".
- Enter the OTP received and click on "Verify" to make the purchase.
- If the purchase is successful, you will see the notification and the purchased Booster will also be listed in the table.
Step 5 - Check Dashboard
- After submitting the purchase request of each Booster, you are advised to check the dashboard by clicking on Dashboard > Local Usage to confirm if purchase is successful.
Step 6 - Removal of Booster
- The toggle button of the Monthly Recurring Booster that you have purchased will be indicated in pink. Toggle this button to unsubscribe and the button will no longer be pink. Click on Submit button, enter the OTP and click on Verify button to submit the removal request.
Purchase of VIVIFI Boosters on a monthly recurring basis will be immediate. During the month of purchase, the subscription fee will be pro-rated according to the purchase date. As the purchase of the Booster is on a monthly recurring basis, the subscription will be automatically continued every month until it is removed.
If you no longer wish to subscribe to Monthly Recurring Purchase VIVIFI Boosters, you may choose to remove the subscription in the following month. Removal will take place on the last day of the month in which the removal request was submitted.
Boosters will be consumed before the bundled monthly entitlement.
You may make a monthly recurring purchase of more than one Booster but only one change (either a purchase or removal) per month will be allowed for each Booster.