Guide to purchase VIVIFI Lite Plan (New Line/Port In) – VIVIFI

How to purchase VIVIFI Lite Plan?

 Step 1 - Register for an account

Visit family.vivifi.me. Click on "Register". Enter the email and password that you would like to use to register for VIVIFI account.

If you already have an existing VIVIFI plan, click here for guide on using the same email to register for another VIVIFI account.

Step 2 - Select VIVIFI Lite plan

Click on "VIVIFI Lite" plan.

Step 3 - Select the mobile number

You may choose to get a new number.

OR You may choose to port-in your existing POSTPAID number.

 Step 4 - Select sign-up method

Select if you would like to sign up via Singpass or by filling in the form manually.

Customers signing up via Singpass enjoy cheaper Home Delivery and will be able to activate the SIM online.

If you would like to sign up using Singpass, upon clicking on "Retrieve Myinfo with Singpass", you will need to log in to your Singpass account.

Click on "I Agree" to consent to providing your data.

 Step 5 - Provide information on your photo ID

If you have opted to sign up via Singpass, the fields will be pre-populated.

If you have opted for manual sign-up:

Input your name as appears on your ID.

Input your date of birth as appears on your ID.

For both Singpass and manual sign-up, please provide a contact number.

 Step 6 - Provide information on your photo ID

If you are signing up manually, input your ID Type and Number.

FIN refers to Foreign Identification Number. Choose this option if you do not have a Singapore NRIC.

For both Singpass and manual sign-up, upload clear pictures of the Front and Back of your Photo ID.

Picture must in gif, jpg, jpeg, or png format, not exceeding 3MB.

 Step 7 - Select your preferred mode of delivery

You may choose Home Delivery to have your VIVIFI SIM delivered to you or Self-Collection if you would like to collect it yourself.

You may check the self-collection schedule here.

 Step 8 - Provide your registered address

For customers signing up using Singpass, these fields will be pre-populated.

If you have opted for manual sign-up, please provide your registered address.

First, input your postal code to have your address auto-filled.

Next, enter your unit number.

Please enter your registered address manually if it did not get auto-filled.

Step 9 - Provide your delivery address

If you have selected Home Delivery, you may use your registered address as the delivery address. Otherwise, please provide the delivery address.

If you have selected to do a Self-Collection, you will not need to fill in the details for this section.

Step 10 - Verify your entries

You are almost there.

Please review the information

Edit if required.

 Step 11 - Provide consent for payment matters

Tick the checkbox to give us your consent for payment matters.

Step 12 - Provide Card Information

Lastly, please provide your Card Information for payment.

If you are porting in your existing mobile number, please refer to this guide on submitting the Mobile Number Porting request.