Customers on VIVIFI Plus plan can opt to change from VIVFI Plus (6GB) to VIVIFI Plus (10GB) and vice versa by adding/removing Booster 4GB on a monthly recurring basis.
Below is a guide on how VIVIFI Plus (6GB) plan can be changed to VIVIFI Plus (10GB) plan.
Step 1 - Log in to VIVIFI portal
- Log in to your vivifi.me account.
- Enter your email address and password and click on "Log In".
Step 2 - Select VIVIFI Booster
- Click on Manage.
- Select "VIVIFI Booster".
Step 3 - Select mobile number
- Select the mobile number by clicking on the "Buy" button in the corresponding row.
Step 4 - Purchase the Booster
- To change VIVIFI Plus (6GB) plan to VIVIFI Plus (10GB), select Booster 4GB (mthly) and toggle to the right to indicate purchase. If you are already subscribed to VIVIFI Plus (10GB) and would like to change it to VIVIFI Plus (6GB), simply toggle to the left to remove the Booster 4GB (mthly) subscription.
- Click on "Submit" button.
- Enter the OTP that is sent to the mobile number and click on "Verify".
Purchase of VIVIFI Boosters on a monthly recurring basis will be immediate. During the month of purchase, the subscription fee will be pro-rated according to the purchase date. As the purchase of the Booster is on a monthly recurring basis, the subscription will be automatically continued every month until it is removed.
If you are switching from VIVIFI Plus (10GB) to VIVIFI Plus (6GB), please remove the Booster 4GB (mthly) subscription by logging in to your VIVIFI Account and selecting Manage > VIVIFI Boosters. Removal will take place on the last day of the month in which the removal request was submitted.
Boosters will be consumed before the bundled monthly entitlement.
Only one change (either a purchase or removal) per month will be allowed for each Monthly Recurring Purchase Booster. For example, if you are subscribing to Booster 4GB (mthly) in a particular month, the purchase will be effective immediately. During the month of purchase, the subscription fee will be pro-rated according to the purchase date. You will only be allowed to remove the subscription for Booster 4GB (mthly) in the following month. And the removal will take place on the last day of that month.