Note: Charges listed on this page are based on 8% GST.
What happens if I have already used up 9GB of data?
As VIVIFI Plus plan comes with unlimited basic Internet, you will continue to have access to data even if your usage have exceeded 9GB* for VIVIFI Plus (9GB) plan.
To ensure fair usage, connection will be at managed speeds once you have exceeded the monthly bundled data of 9GB* for VIVIFI Plus (9GB) plan. The speed will be reset on the first day of the following month.
Alternatively, you may purchase data Boosters if you would like to restore the full connection speed before the bundled data is reset.
*If you have subscribed to VIVIFI Plus (20GB), the above will apply if you exceed 20GB.
What if I exceed 350 mins of talktime or 200 SMS?
If you exceed 350 mins^ of talktime or 200 SMS before the end of the billing cycle, you may purchase talktime/SMS Boosters to enjoy more talktime/SMS.
If you have exceeded both the monthly bundled and purchased Booster talktime/ SMS, you will be charged the pay-per-use rate for make outgoing calls and sending SMS. Pay-per-use rate for Talkime $0.1080/mins, SMS $0.0540/SMS. However, you will still be able to continue receiving incoming calls and SMS at no charge.
^If you have subscribed to VIVIFI Plus (20GB), the above will apply if you exceed 400mins.
You will receive a usage notification on reaching 80% and 100% for
- Monthly Talktime
- Monthly SMS
- One-time Purchase Booster Data
- One-time Purchase Booster Talktime
- One-time Purchase Booster SMS