Customers on VIVIFI Share (including CIS)*, VIVIFI Binge 70* and VIVIFI 20 (CIS)* plans will be able to subscribe to VIVIFI 5G VAS by simply toggling on Booster 5G + 10GB (mthly). You will be able to enjoy VIVIFI 5G VAS + additional 10GB data @ $7.50/month per mobile line inclusive of GST. Charges for the VAS will be pro-rated based on the activation date of the VAS.
Note: *5G VAS available for other selected plans via plan change.
For VIVIFI Share plan customers, please note that the purchased VIVIFI 5G VAS and the additional 10GB data for a selected mobile number cannot be shared with other mobile lines within the same Share group (i.e. only the mobile line with 5G VAS can enjoy 5G speed).
VIVIFI 5G VAS will be added within 2 working days from subscription request submission date. VIVIFI 5G VAS subscription will be automatically continued every month until it is removed.
Unsubscription of 5G VAS will take place on the last day of the month in which the removal request was submitted.
Only subscription or unsubscription is allowed each month. You will not be allowed to subscribe and unsubscribe the 5G VAS within the same month.
Step 1 - Log in to VIVIFI portal
- Log in to your vivifi.me account.
- Enter your email address and password and click on "Log In".
Step 2 - Select VIVIFI Booster
- Click on Manage.
- Select "VIVIFI Booster".
Step 3 - Select mobile number
- If you have more than one mobile line under your account (for VIVIFI Share plan subscribers), select the mobile line that you would like to purchase the 5G VAS for by clicking on the "View/Edit" button in the corresponding row.
Step 4 - Purchase the add-on
- Select Booster 5G + 10GB (mthly) and toggle to the right to indicate purchase. You will be able to enjoy VIVIFI 5G VAS + additional 10GB data @ $7.50/month per mobile line inclusive of GST.
- For the mobile lines subscribed to 5G VAS, your total entitled data will be at 5G speed. Eg. if you are on Binge plan with monthly bundled entitlement of 50GB, 400 mins, 200 SMS, with the additional 10GB data, you will now enjoy a total of 60GB at 5G speed.
- Click on "Submit" button.
- Select if you would like to receive the OTP via email (registered email for that VIVIFI account) or SMS. Click on "Next".
- Enter the OTP received and click on "Verify" to make the purchase.
- If the purchase is successful, you will see the notification and the purchased Booster 5G + 10GB (mthly) will also be listed in the table.
Step 5 - Check Dashboard
- After submitting the purchase request of each Booster, you are advised to check the dashboard by clicking on Dashboard > Local Usage to confirm if purchase is successful. For Share plan customers, view the dashboard by clicking Dashboard > Local Usage (Individual Lines).
Step 6 - Removal of add-on
- The toggle button of Booster 5G + 10GB (mthly) will be indicated in pink. Toggle this button to unsubscribe and the button will no longer be pink. Click on Submit button, enter the OTP and click on Verify button to submit the removal request.